How to Transfer Optimum Service When Moving?

By: Vincent Totino

Read Time: 7 min.

July 17, 2025

Congratulations! You are moving to a new home. Whether you are moving across town, to a new city, or to a new state, changing addresses does not have to mean that your reliable Internet, TV channels, and home phone service needs to be disconnected.

Optimum will help you stay connected during your move and help make your move a seamless and hassle-free experience.In this article, we’ll share how to transfer your Optimum service, what to expect during the process, and why Optimum is the right choice for staying connected during your move.

Man & Woman using Optimum to move Internet service to a new home

Optimum Wants to be your Moving Partner for Uninterrupted Connectivity

Do you binge-watch your favorite TV show? Want to catch the big game live? With Optimum TV you can binge watch your favorite TV show, catch that first run movie, or even watch your favorite team beat their archrival. Our diverse TV packages are designed to cater to every viewer's needs.

Let Optimum help you with your move and ensure a seamless transition of your moving experience from your old home to your new one.

Nationwide Coverage Within Service Areas

Optimum’s Reliable High-Speed Internet Network

Optimum Offers Uninterrupted Entertainment

Optimum’s Home Phone Service Keeps You Connected

While mobile devices are prevalent everywhere today, a reliable home phone service is still a necessity for many households. Optimum's home phone plan will keep you connected locally and long-distance. With Optimum home phone service, you never have to worry about missing important calls during the chaos of your move.

How to Transfer Your Optimum Service?

Here, at Optimum, we understand the complexities and stress of moving. We have streamlined the process of transferring your Internet, TV, and home phone services to your new home. Optimum will allow you to enjoy a smooth transition without worrying about gaps in your connectivity.

1. Check availability at your new address

Optimum provides services in 21 states across the country. Whether you're moving just down the street or to a new state within our service areas, our extensive network has you covered. Start by visiting Optimum’s moving page to check availability at your new home.

2. Schedule your service transfer online

Optimum allows you to conveniently schedule your transfer online. Once you’ve confirmed service availability, simply use our easy online platform to schedule the move. You can choose your preferred date and ensure there's no disruption in your service.

3. Bring your services with you

Your Optimum Internet, TV, and phone services can move with you, so you can stay connected from the moment you settle into your new space. Whether you're working, streaming, playing games online, or calling friends and family, we'll help you stay online without any lag or buffer. Imagine moving into your new home and having a reliable Internet connection, keeping you productive and entertained.

Optimum’s Home Phone Service Keeps You Connected

Optimum will ensure that moving your service is a breeze. Our commitment to providing an exceptional customer experience does not stop once you have moved. These are just a few reasons why Optimum is the perfect choice for your connected lifestyle:

  • Fiber-Optic Speed
    • Optimum's Fiber-optic network delivers lightning-fast Internet speeds that ensure smooth streaming, seamless online gaming, and efficient remote work. Say goodbye to frustrating buffering and hello to a truly connected experience. Check if your address is available for Optimum Fiber Internet.
  • Flexible Entertainment Packages
    • Optimum offers several Internet, TV, and phone packages to choose from. We are confident that you will find the perfect plan that fits your needs and budget. Whether you are a cord-cutter or a movie buff, Optimum has an option tailored just for you.
  • Get Optimum Mobile and Save More
    • Optimum Mobile offers mobile services at a great low price. Check out Optimum’s latest mobile offers to see how much you can save on the latest 5G smartphones. Optimum Mobile runs on America’s largest 5G network and when combined with Optimum Internet, you could save even more, while being connected both at home and on-the-go. Get the latest smartphones or bring your own phone.
  • Exceptional Customer Service
    • Optimum’s exceptional and dedicated customer support team is available 24/7 to assist with any questions or concerns about your move and beyond. Our customer service team will assist you in setting up your new services to troubleshoot any issues. When you contact Optimum’s customer service team, you can expect friendly and knowledgeable support every step of the way

Choose Optimum and Keep Your Connection

Moving to a new home is an exciting chapter, and with Optimum, you don’t have to sacrifice the connectivity you have come to rely on. Optimum has a seamless transfer process and top-of-the-line services to ensure your connectivity. This will allow you to focus on the thrill of your new home.

Visit Optimum's moving page today and experience the peace of mind that comes with a hassle-free transition of your Internet, TV, and phone services. Take Optimum with you on your new adventure and ensure uninterrupted entertainment, productivity, and communication every step of the way.

Transferring Optimum Service When Moving FAQs

1. Can I transfer my Optimum service when I move?

Yes, you can transfer your Optimum Internet, TV, and home phone services to your new address, provided Optimum is available there. This helps ensure uninterrupted connectivity during your move.

2. How do I check if Optimum is available at my new address?

Visit Optimum’s moving page and enter your new address to check service availability. Optimum is offered in 21 states across the country.

3. What steps are involved in transferring my Optimum service?

  • Check availability: Confirm Optimum services are available at your new address.
  • Schedule your transfer: Use Optimum’s online platform to schedule your service move for your preferred date.
  • Move your services: Bring your Internet, TV, and phone services with you to your new home for a seamless transition.

4. Can I schedule my service transfer online?

Yes, once you’ve confirmed service availability at your new address, you can conveniently schedule your transfer online and select your preferred moving date.

5. Will there be any interruption to my service during the move?

Optimum’s streamlined process is designed to minimize or eliminate service interruptions, allowing you to stay connected from the moment you arrive at your new home.

6. Do I need to set up my equipment again at the new location?

You may need to reconnect your equipment at your new home. Optimum’s customer service team can assist with setup and troubleshooting as needed.

7. What if I need help during the transfer process?

Optimum offers 24/7 customer support to assist with any questions or concerns before, during, and after your move.

8. What benefits does Optimum offer for movers?

  • Fiber-optic speed: Fast, reliable Internet for streaming, gaming, and remote work.
  • Flexible packages: A variety of Internet, TV, and phone plans to suit different needs and budgets..
  • Optimum Mobile: Save on mobile plans, especially when bundled with Optimum Internet..
  • Exceptional support: Dedicated customer service to ensure a smooth transition.

9. Can I keep my phone number when I move?

Optimum home phone service allows you to stay connected locally and long-distance. Contact customer support to discuss phone number portability for your new address.

10. Where can I get more information or start my transfer?

Visit Optimum’s moving page to check availability, schedule your move, and find additional resources for a hassle-free transition.

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